POSITION: Clinic Manager

SUPERVISOR: CEO

ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
1. Help establish/implement goals, objectives, policies, procedures and systems for the assigned administrative areas.
2. Oversees quality programs such as but not limited to; value based contracts.
3. Selects, trains/orients, and supervises departmental personnel. Responsible for work assignment and daily operations.
4. Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
5. Resolves problems in administrative areas and ensures compliance with regulations and standards.
6. Helps fiscal management and other administrative staff to develop/implement cost effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
7. Monitors and controls clinic expenditures.
8. Serves as liaison between clinic and external agencies.
9. Works with medical staff to ensure quality patient care and services are provided.
10. Assures staff is trained and utilizing EMR in accordance with FHC standards of care.
11. Approves and Codes invoices and logs on A/P log in an accurate manner.
12. Participates in professional development activities to keep current with health care trends and practices.
13. Performs related work as required.

COMPETENCIES:
1. Customer/Client Focus
2. Problem Solving/Analysis
3. Time Management
4. Communication Proficiency
5. Teamwork Orientation

EDUCATION AND EXPERIENCE:
Required: Bachelors’ degree in health or business administration, along with 5 years of business management experience including 3 years managing a clinic.

Job Description is available upon request.

POSITION: Customer Relations Representative

SUPERVISOR: Clinic Manager or Business Office Manager

ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
1. Greets patients and visitors in a prompt, courteous, and helpful manner.
2. Checks in patients, verifies and updates necessary information. Assists patients with ambulatory difficulties.
3. Answers telephone, screens calls, takes messages, makes appointments and provides information as needed.
4. Checks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed,
reconciling money received and cash drawer.
5. Maintains work area and lobby in neat and orderly manner.
6. Performs related work as required.

COMPETENCIES:
1. Customer/Client Focus
2. Problem Solving/Analysis
3. Time Management
4. Communication Proficiency
5. Teamwork Orientation

EDUCATION AND EXPERIENCE:
Required: High school graduation or GED.
Preferred:
1. One year work experience, preferably in a medical office setting.
2. Knowledge of medical terminology desirable.
3. Word processing and computer experience.

Job Description is available upon request.

POSITION: Licensed Independent Social Worker

SUPERVISOR: Clinic Manager

QUALIFICATIONS:

• Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strength and problems related to their diagnosis, illness, treatment and/or life situation
• Formulate, develop and implement a comprehensive psychosocial treatment plan utilizing appropriate clinical social work treatments and interventions
• Assist with billing for services performed and completing appropriate documentation in the patient’s medical record
• Provide quality customer service internally and externally
• Team player with outstanding interpersonal abilities
• Independent thinker
• Excellent organizational and oral/written communication skills
• Strive in a fast-paced clinic environment
• Word processing and computer experience
• Clinical office setting and Electronic Health Record (EHR) experience preferred.
• Masters Degree in Social Work
• Valid state licensing and certification required

Job Description is available upon request.

POSITION: Medical Lab Assistant
*required to work 4 shifts per month
*all shifts are scheduled per employee’s availability

SUPERVISOR: Urgent Care Manager

QUALIFICATIONS:

• Knowledge of laboratory techniques/equipment to perform routine blood and urine tests; and perform quality control checks.
• Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results.
• Skill in labeling and maintaining all materials for collection.
• Skill in preparing written reports concerning the results of laboratory tests and input data into computer system.
• Skill in making mathematical computations utilizing standard formulae.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to work independently and to communicate clearly, both verbally and written.
• Computer data entry experience required.
• Graduation from high school or GED
• One year of medical laboratory/phlebotomy experience/certification preferred

Job Description is available upon request.

POSITION: Medical Lab Assistant

SUPERVISOR: Clinic Manager or Laboratory Supervisor

ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
1. Obtains blood specimens from patients by venipuncture, arterial, or capillary puncture; collects specimens via other methods for
testing. Identifies and labels specimens, sends them to laboratory for analysis, and documents patient medication dosages when
appropriate. May conduct glucose or clotting tests. Reports results and maintains records of samples drawn per laboratory
policies.
2. Performs routine lab procedures and tests in hematology, chemistry, microbiology, urinalysis, and serology. Operates under the
personal guidance of the Medical Technologist using only limited independent judgment.
3. Adhere to laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations,
and maintenance performed.
4. Follow the laboratory’s established policies and procedures whenever test systems are not within the laboratory’s established
acceptable levels of performance, and document all action taken.
5. Be capable of identifying problems that may adversely affect test results and be able to either correct the problem or immediately
notify laboratory supervisor or lab director.
6. Performs duties in all departments as qualified.
7. Performs related work as required.

COMPETENCIES:
1. Customer/Client Focus
2. Problem Solving/Analysis
3. Time Management
4. Communication Proficiency
5. Teamwork Orientation

EDUCATION AND EXPERIENCE:
Required:
1. Graduation from high school or GED.
2. Medical laboratory/phlebotomy experience required.
Preferred:
1. Word processing and comp

Job Description is available upon request.

POSITION: Registered Nurse

SUPERVISOR: Clinic Manager 

ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
1. Performs general nursing care to patients. Screens patients for appropriate information. Administers prescribed medications, tests and treatments in accordance with nursing standards.
2. Utilize nursing knowledge and skills in the safe implementation of basic preventative and therapeutic nursing care of assigned patient/family as evidenced by documentation and observation of positive patient care outcomes.
3. Assists with the preparation of equipment and aids physician during treatment, examination, and testing of patients and documents accurately in the patient’s chart.
4. Perform delegated independent nursing functions using established procedures, policies, guidelines and standards.
5. Responds to and refers incoming telephone calls. Instructs patient and family regarding medications and treatment instructions, within scope of practice.
6. Responsible for preparation of exam rooms including re-stocking of treatment areas.
7. Work collaboratively with other members of the health care team in coordination of patient care as evidenced by other department feedback.
8. Participates in professional development activities and maintains professional affiliations.
9. Performs related work as required.

COMPETENCIES:
1. Customer/Client Focus
2. Problem Solving/Analysis
3. Time Management
4. Communication Proficiency
5. Teamwork Orientation

EDUCATION AND EXPERIENCE:
Required: Graduation from an accredited school of nursing
Preferred:
1. One year of professional nursing experience in a clinic setting preferred
2. Word processing and computer experience

CERTIFICATE/LICENSE:
1. Possession of a State Registered Nurse license
2. CPR certification

Job Description is available upon request.

GENERAL SUMMARY OF DUTIES: Educates patients on the necessary lifestyle changes involved in a diabetes diagnosis, including nutrition, medication, physical activity and glucose testing. Collects patient data to monitor health status and proactively manage the patient’s condition.

SUPERVISOR: CEO and Clinic Manager

QUALIFICATIONS:

POSITION: Registered Nurse or Licensed Practical Nurse or Certified Medical Assistant  – Full-Time

SUPERVISOR: Clinic Manager

QUALIFICATIONS:

POSITION: Registered Nurse or Licensed Practical Nurse or Certified Medical Assistant – Full-Time

SUPERVISOR: Clinic Manager

QUALIFICATIONS:

POSITION: Ultrasound Tech– On-Call (less than 24 hours per week)

SUPERVISOR: Imaging Center Supervisor

QUALIFICATIONS: