LOCATION: Family Health Care of Siouxland – South Sioux City Clinic

POSITION: Clinic Manager – Full-time (minimum of 35 hrs/week)

GENERAL SUMMARY OF DUTIES: Manages specific administrative functions related to the operations of the clinic as assigned.

SUPERVISOR: CEO

QUALIFICATIONS:

• Knowledge of organization policies, procedures, and systems.
• Knowledge of health care administration practices and government and reimbursement regulations and requirements.
• Knowledge of computer systems and applications.
• Skill in planning, organizing, delegating and supervising.
• Skill in gathering and interpreting data.
• Skill in verbal and written communication.
• Skill in researching, preparing, and presenting comprehensive reports.
• Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise.
• Ability to work effectively with staff, patients, public, external agencies.
• Bachelor degree in health or business administration.
• Five years of business management experience including three years managing a clinic. Clinic management experience may be substituted for education requirements

ESSENTIAL FUNCTIONS:

• Helps establish/implement goals, objectives, policies, procedures and systems for the assigned administrative areas.
• Participates in the development and implementation of long-range plans and budgets.
• Selects, trains/orients, and supervises departmental personnel. Responsible for work assignment and daily operations.
• Evaluates performance and recommends merit increases, promotions, and disciplinary actions.
• Resolves problems in administrative areas and ensures compliance with regulations and standards.
• Helps fiscal management and other administrative staff to develop/implement cost-effective policies and procedures for all operational areas including bookkeeping, billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.
• Monitors and controls clinic expenditures within budget.
• Serves as liaison between clinic and external agencies.
• Works with medical staff to ensure quality patient care and services are provided.
• Gathers and reports monthly and annual data for fiscal, statistical and planning purposes.

Job Description is available upon request.

If interested, please download our application at www.fhcsl.com/careers/ and submit to HR@fhcsl.com

Additional questions direct to Human Resources Department via email to HR@fhcsl.com or call Jill Knuth, Human Resources Manager, at 712-226-7217

LOCATION: Family Health Care of Siouxland – Northside Clinic

POSITION: Customer Relations Representative – Full-Time (minimum 35 hours/week)

GENERAL SUMMARY OF DUTIES: Greets, instructs, directs and schedules patients and visitors. This position will serve as a liaison between patient and medical support staff.

SUPERVISOR: Clinic Manager

QUALIFICATIONS:

• Ability to provide quality customer services
• Team player with outstanding interpersonal abilities
• Able to operate basic business machines
• Independent thinker
• Excellent organizational and oral/written communication skills
• Strive in a fast-paced clinic environment
• Desire medical terminology knowledge
• Word processing and computer experience
• Prefer one-year experience in a medical office setting
• High school diploma or equivalent
• Being bi-lingual is a highly preferred skill

Job Description is available upon request. If interested, please download our application at www.fhcsl.com/careers/ and submit to HR@fhcsl.com

Additional questions direct to Human Resources Department via email to HR@fhcsl.com or call Jill Knuth, Human Resources Manager, at 712-226-7217

LOCATION: Family Health Care of Siouxland – Urgent Care Clinics

POSITION: Medical Lab Assistant – On-Call (less than 24 hours/week)

GENERAL SUMMARY OF DUTIES: Performs technical laboratory testing in the clinic laboratory; or Performs a variety of support services in the clinic laboratory, provides phlebotomy services for all clients, and performs limited routine laboratory testing in the clinical laboratory.

SUPERVISOR: Urgent Care Manager

QUALIFICATIONS:

• Knowledge of laboratory techniques/equipment to perform routine blood and urine tests; and perform quality control checks.
• Knowledge of medical terminology to communicate with medical staff regarding laboratory procedures and results.
• Skill in labeling and maintaining all materials for collection.
• Skill in preparing written reports concerning the results of laboratory tests and input data into computer system.
• Skill in making mathematical computations utilizing standard formulae.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to work independently and to communicate clearly, both verbally and written.
• Computer data entry experience required.
• Graduation from high school or GED
• One year of medical laboratory/phlebotomy experience/certification preferred

Job Description is available upon request.

If interested, please download our application at www.fhcsl.com/careers/ and submit to HR@fhcsl.com

Additional questions direct to Human Resources Department via email to HR@fhcsl.com or call Jill Knuth, Human Resources Manager, at 712-226-7217